Frequently Asked Questions
Most frequent questions and answers
what type of properties do you take on?
All types – but normally properties with a minimum of 2 bedrooms. They can be with or without a garden or parking and the property doesn’t have to be in good condition but nice enough for tenants to move in. If you’re unsure whether your property fits the bill, why not contact us to find out more.
DO YOU REFERENCE AND CREDIT CHECK?
Yes we do, on application we will check your references with your employer and current/previous landlords/agencies. We will also do a credit check.
how long is the process of taking a property on?
Once we have visited your property, within 24 hours we will make you a fair offer based on market conditions in your area. The price we agree to will be the price we pay for the duration of the contract, regardless of what happens to the market. If the property is vacant, we could be signing contracts and paying the first month’s rent the next day.
DO I NEED TO PAY A DEPOSIT?
Yes, the deposit is equal to one month’s rent.
does the property need to be furnished?
Not necessarily. We take on fully furnished, part-furnished and completely unfurnished properties. If you have previously rented to undergraduate students, the furniture may not be the type we normally use and would ask you to remove it. Our customers are professionals and postgraduate students who expect a higher standard of living than most undergraduate students. This would be reflected in the offer we make you.
WHAT HAPPENS WHEN I WANT TO LEAVE?
Once you are out of your initial grace period contract, all you need to do is give us one calendar month’s notice. We will advertise your room/house and give you a minimum of 24-hours notice that someone is coming to view your room/house.
what input will i have with the property once i sign the contract?
Once we take over the tenancy at the property, if you don’t want to, you wouldn’t have to set foot in the house again until the end of our contract. Of course, if you wanted to inspect the property, that’s fine. We will pay you the agreed rent each month via standing order, and we will give you updates on inspections and any maintenance required, including gas safety checks. We take all the hassle out of being a landlord, no tenant issues, no voids, no missing rents – just guaranteed rent every month and peace of mind.
WHAT'S YOUR MINIMUM CONTRACT LENGTH?
We normally ask for a minimum of six months, which then rolls month-by-month after your initial fixed term. If you have a short contract term at work we can arrange for a shorter contract length to suit.
who will pay for ongoing repairs?
As the landlord you will still be responsible for all the usual repairs and safety checks, the difference is we will manage it for you. We can arrange everything for you, so you just have to confirm and pay. We always provide a quote for larger maintenance work before proceeding. You also are more than welcomed to use your own contacts for repairs if need be.
MY JOB HAS FINISHED EARLIER THAN I THOUGHT; CAN I LEAVE MY CONTRACT EARLY?
In this situation we try to help as much as possible. We will advertise the room for the day after you vacate and try to get someone to take over from you as soon as possible. You will of course be liable for rent until the day that someone takes over, or the end date of your contract, whichever is soonest.
